IT Support for Regulated Businesses in South Florida, Orlando, and New York
WheelHouse IT runs your technology stack on a flat monthly fee. Your team reaches an assigned support pod whose members already know your environment, security is managed rather than bolted on afterwards, and the invoice does not move. That leaves leaders spending their attention on the business instead of on IT.
Choose your industry for a tailored solution based on your organization and compliance needs.
Stay compliant with industry-specific regulations like HIPAA, FINRA, GDPR, and more with our specialized compliance solutions.
Support for industry-specific applications and integration with specialized software platforms your business relies on.
Use AI-driven analytics from our dashboard platform to optimize IT resources, predict downtime, and enhance learning experiences. Automated insights help educators focus on students, not servers.
A review of your environment that documents what you have, what is exposed, and what needs attention first. The findings are yours in writing whether or not you work with us.
A flat-fee proposal and a prioritized plan to modernize and secure Microsoft 365, licensing, and patching. Standard Microsoft licensing is priced at Microsoft's rate with no markup, and your tenant stays in your own name.
Your assigned support pod takes over monitoring, ticket handling, patch management, and detection and response. The team managers are named, so you always know who has your environment.
No obligation. No pressure. The report stands on its own.
Flat-fee pricing covers help desk support, Microsoft 365 management, security, and compliance work in one predictable monthly figure, with no hourly charges. New client agreements run month to month, so the service earns its place on the budget every month rather than every three years.
Proactive infrastructure management and 24/7 monitoring from a Network Operations Center staffed by WheelHouse IT employees catch hardware failures and network faults before they interrupt work. A reactive provider finds out about the failure when you call. That gap is what the monitoring buys.
Your assigned support pod answers, and the people on it already know your environment, your users, and what changed last month. Average wait to reach a live team member by phone is 52 seconds. Average ticket resolution is 29.6 minutes. Those are reported averages from our own service data rather than service-level targets.
Managed detection and response, firewall management, and our platform running continuously, with alerts escalating to a named person rather than into a queue nobody reads.
WheelHouse IT has completed a SOC 2 examination, audited against AICPA standards by an independent CPA firm, so the controls behind this work have been examined by an outsider rather than described by us. The full practice is managed cybersecurity services.
Network auditing and compliance guidance that produces documentation an auditor will accept, rather than a scramble the week before. WheelHouse IT supports HIPAA, SOC 2, PCI-DSS, and GDPR programs and has completed a SOC 2 examination, audited against AICPA standards by an independent CPA firm.
The compliance obligation itself stays with your organization, as it does with any provider. What WheelHouse IT owns is the security and compliance work behind it and the evidence that it was in place.
52 sec.
Avg. call wait
29.6 min.
Avg. ticket time
60+
IT professionals
>95%
Satisfaction rating
These are reported averages from our own service data rather than service-level targets.
15 minutes is all it takes to see if our approach aligns with your needs.
Call, chat, email, or fill out the form to be connected with a technical advisor.
