IT Services and Help Desk in New York City

Your technology should work for your business, not slow it down. Our fully managed information technology support provides your businesses with proactive 24/7/365 monitoring, security, and compliance services.

52 sec.

Avg. call wait

29.6 min.

Avg. ticket time

50+

IT professionals

>95%

Satisfaction rating

Our local help desk team is ready to assist you

Are you looking for a reliable, experienced, 24/7 MSP to handle your issues no matter what time they occur?

Are you fed up relying on other companies who charge an hourly rate but take forever to show up and even longer to resolve your problems?

Let’s face it: Murphy’s Law dictates that your IT systems will develop an issue at 5 p.m. on a Friday or some other inconvenient time, which has the potential to cause the most damage to your business need’s so that you can focus on growing your business.

What our clients have to say about WheelHouse IT:

Choose Your Industry for Customized Solutions

Select your specific industry to explore how we tailor our solutions to meet the unique needs of your business.

Your dedicated 24/7 IT department

We are available 24/7 to keep your business running smoothly. Our highly qualified team is ready to handle any issues, ensuring minimal disruption to your operations.

With our proactive IT approach and comprehensive business continuity planning, we go beyond managing problems—we solve them. Plus, our offsite technicians are available after hours, providing round-the-clock support whenever needed—Trust us to keep your business performing as planned, day or night.

There is no one-size fits all solution

Let’s face it, your company is unique and we understand that. We design and implement tech solutions packages specific to your business needs to be able to operate at peak efficiency.

We aim to exceed your expectations, remove the fear and worry over IT, and become a long-term partner with your business.

As a business owner, you should focus on growing and building your company; our role is to provide you with the IT infrastructure to help you facilitate that.

two wheelhouse it support agents collaborating to solve client technical issues, representing the dedicated pod team approach
wheelhouse it chief officers connecting with support.

1. Professional IT Support

You need a technology professional, and finding a reliable and professional service provider is the first step, and you’re already there.  WheelHouse IT is a company that provides professional technology solutions for businesses in New York City. With our experienced team, we offer 24/7 support to meet all your needs.

2. Network Security

Businesses of all sizes are at risk of a cyber-attack, and the effects can be devastating. Data breaches can lead to lost revenue, customers, and your company’s reputation. Protecting your network is essential to keeping you safe. WheelHouse IT provides comprehensive network security solutions to keep your data safe and protect you from the latest threats.

our dedicated pod support teams.
two technical support agents working on hardware integration.

3. IT Consulting

Not sure where to start with your IT needs? WheelHouse IT provides IT consulting services to help you assess your current IT infrastructure and recommend improvements. Our experienced staff will work with you to understand your goals and find the right IT solutions to help you reach them.

4. Managed Services

Managed services are a great way to offload the IT burden so you can focus on running your business. WheelHouse IT provides comprehensive managed IT services that will cover all your IT needs, including 24/7 monitoring, security, and compliance. With our help, you can focus on growing your business while we keep your IT systems up and running.

wheelhouse it team and ceo gani collaborating in conference room.
two wheelhouse it support agents consulting each other.

5. Cloud Services

Our Cloud solution is becoming increasingly popular for businesses of all sizes. WheelHouse IT provides various cloud services, including cloud storage, backup, and disaster recovery. With our help, you can take advantage of the cloud‘s many benefits, including increased flexibility, scalability, and reliability.

Connecting All Types of Tech in Offices

WheelHouse IT provides professional tech support to businesses in New York City, and we are dedicated to helping our clients connect all of their offices. We have the experience and expertise to design and implement a comprehensive IT solution to meet your needs and exceed your expectations. We understand the importance of connectivity and collaboration for businesses and are committed to helping our clients. Whether you are moving to a new place or need a new setup, WheelHouse IT can help you have a smooth transition.

Avoid Have Obstacles Caused by a Technology Issue

Almost every company today relies on technology in some way, shape, or form. Whether you’re a small company just starting or a large corporation with lots of hardware, technology is essential to your operations. However, when that technology fails, it can cause significant problems for you. IT issues can halt production, disrupt communication, and lead to lost revenue. WheelHouse IT is here to help you avoid those obstacles and keep your business running smoothly.

We understand that technology is constantly changing, and keeping up with the latest trends can be difficult. That’s why we offer IT consulting services to help you assess your current IT infrastructure and recommend improvements.

wheelhouse it support manager working at his desk
two wheelhouse it support representative working together

Get the Right Software for Your Operation

There are many different types of software available, and choosing the right one for your business can be daunting. WheelHouse IT offers IT consulting services to help you assess your needs and find the right software. We have experience with all types of software and can help you find the right solution for your specific needs.

  • Microsoft Office

  • Microsoft Teams

  • Microsoft Outlook

We Take Pride in Your satisfaction and our service

WheelHouse IT is a premier service provider of IT support services for the business owners of New York City. All of our technicians are fully qualified and available 24/7 to deal with whatever issues may arise.

With us, you can be sure to have a dedicated account manager who is familiar with your needs and will assist in insure your needs are incorporated into your systems management as you grow. Our technology knowledge covers a wide range of businesses in the space so we encourage you to speak with your account managed every so often about what’s going on in your world.

Stop Repeating Your IT Problems: Your Dedicated POD Team Remembers Everything

Avoid the hassle of having to recite your technical issues time and time again by having one of our POD IT teams assigned to your brand. With our POD support model, you gain a team that will know your business through and through so you don’t need to tell the same story over and over again.

What you gain:

  • Dedicated team familiar with your specific business needs and technology infrastructure
  • Faster resolution times as the team already understands your systems and priorities
  • Consistent service delivery without having to repeatedly explain your technical environment
  • Personalized attention from professionals who understand your industry’s unique challenges
  • Proactive IT management from a team invested in your long-term success
  • Strategic technology planning aligned with your business goals
  • Simplified communication with a team that speaks your business language
  • Cost-effective IT solutions tailored to your specific requirements
  • Peace of mind knowing your technology is managed by experts who understand your operations

We take pride in your satisfaction

We seamlessly blend the warmth of hospitality with cutting-edge IT services. Our commitment to serving you is reflected in our real-time customer feedback.

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Contact Our Long Island, New York Office

WheelHouse IT rated 5 / 5 based on 57 reviews. | Read our reviews

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