IT Support for Law Firms

Tip the scales in your favor.

Top-100 MSP | SOC 2 | Microsoft Partner | Trusted by Regulated Organizations

WheelHouse IT supports law firms operating under strict confidentiality, compliance, and availability requirements, delivered month-to-month with enterprise-grade accountability.

The Risks Your Current IT Provider Isn't Talking About

What Your Current IT Provider Doesn't Understand About Law Firms

Breach Exposure

Law firms face a 40% annual breach rate—the highest of any professional services sector
Average breach cost: $5 million+ in direct recovery expenses alone (before client losses and reputational damage)
Nation-state hackers view law firms as intelligence gold mines, breaching major firms and maintaining access for 12+ months undetected
No firm is too small: even a 6-attorney practice can face $2-3M in ransomware costs

Malpractice Liability

Missed deadlines remain the leading cause of legal malpractice claims
Courts consistently reject "technology failure" as grounds for deadline extensions
IT downtime leads to missed filings, which courts treat as case abandonment
Malpractice insurance won't cover losses from "my server was down"—technology failures are viewed as preventable negligence

ABA Compliance Gap

40+ jurisdictions now mandate technology competence as part of attorney ethical obligations
ABA Model Rule 1.6(c) requires "reasonable efforts" to prevent unauthorized access to client information
Corporate clients increasingly send detailed security questionnaires—failing them means losing major clients
Can you document the "reasonable steps" you've taken to protect client data?

Billable Hour Destruction

With attorneys billing at $300-400/hour, a single hour of downtime costs a 50-person firm $15,000-20,000 in lost billings
Technology inefficiency already costs partners 300+ billable hours per year—that's $100,000+ in lost revenue per partner
When your document management system goes down during trial prep, those hours are gone forever
The math is simple: technology downtime directly destroys your firm's most valuable asset—attorney time

Information Technology Services for Lawyers

With over 20 years of experience in workflow supporting those in the legal industry, WheelHouse IT understands the unique challenges lawyers face.

Managing sensitive client information, requiring secure data, needing reliable technology, strategy consulting, and providing robust cybersecurity measures are just a few of the specialized needs we address.

At WheelHouse IT, we provide data processing services consulting for law offices interested in optimizing technology switches and managing infotech solutions.

Our comprehensive services will help you stay focused on the pressing legal matters you face daily without the distraction or derailment of tech issues and collaboration tools.

IT for the Legal Industry

Our expert team at WheelHouse IT brings decades of experience helping legal firms manage their computerized information operations through cutting-edge technologies and a commitment to excellent client service.

We know law firms’ intricate IT problems need complex solutions, and our toolbox is equipped with comprehensive confidential information support services to address them.

Here are some ways we help our legal firm and clients with their daily operations:

Protect their legal documents and secure client data with document management services, ensuring privacy is always maintained with the help of advanced computerized information toolsets.
Provide access to their data anytime, anywhere, within seconds
Offer support in minutes so they can focus on the matter at hand.

Why Choose WheelHouse IT?

52-Second Response Times. Zero Missed Deadlines. One Partner You Can Trust.

Pod-based teams learn your environment deeply instead of rotating strangers through your tickets.

Layered security assumes breaches will be attempted and prepares accordingly.

Fixed-fee pricing eliminates billing surprises.

Internal monitoring catches problems before they impact operations.

52 sec.

Avg. call wait

29.6 min.

Avg. ticket time

60+

IT professionals

>95%

Satisfaction rating

How Much Do Managed IT Services Cost?

The better question: What does not having proper IT support cost your firm?

A single hour of firm-wide downtime costs $17,050 for a 50-person firm. A data breach averages $5.08 million. Missing a filing deadline due to IT failure can trigger a malpractice claim your insurance won’t cover.

Law firm managed IT typically costs $150–$250 per user per month. For a 30-attorney firm, that’s $4,500–$7,500 monthly—less than the cost of two hours of firm-wide downtime.

What you get:

Proactive monitoring that prevents downtime and missed deadlines
SOC 2-certified security that protects confidential client information
Dedicated support pod that knows your matter management system
ABA compliance documentation for Rules 1.1 and 1.6
Fixed monthly pricing—no surprise bills

Month-to-month contracts mean you’re never locked in. Our >95% client satisfaction rate and multi-year average relationships speak for themselves.

The real cost isn’t the monthly fee—it’s betting your firm’s client data and billable hours on inadequate IT support.