When our outdated network infrastructure was causing security breaches and connectivity issues, impacting our ability to securely transmit sensitive information to government clients, we knew we needed an upgrade. After interviewing several IT firms, we chose Wheelhouse IT because of their clear understanding of our business needs and their ability to devise a comprehensive solution.
What stood out about Wheelhouse was their deep dive to truly understand our existing network, software, and information flows – both internal and external. They crafted an efficient, cost-effective plan that addressed our core concerns around security, connectivity, and minimal business disruption. Moreover, they explained everything in an easy-to-understand way, avoiding unnecessary jargon.
The results over the past two years have been excellent. We now have seamless and secure transmission of information, better storage and sharing capabilities, and improved communication across all our locations. Unexpectedly, their responsiveness has remained exemplary post-implementation, with the team frequently checking in and offering further assistance.
I give my highest recommendation to Wheelhouse IT for any company seeking network and software solutions. Their collaborative approach, focused on understanding core business needs, combined with continual outstanding support makes them a standout partner. Wheelhouse took the time to deeply understand our infrastructure and craft the ideal solution – a level of service that has persisted through our ongoing relationship.