JC White Architectural Interiors designs and delivers interiors for offices, healthcare, education, and government clients. It is a commercial furniture dealer and a Haworth partner, and it runs its own IT with a full-time person on staff.
The platform underneath the business had aged. The operating system ran in-house on legacy hardware and the servers sat on site. Nothing was on fire, which is the point at which most companies leave it alone.
Mark Feltingoff did not. He wanted the servers off site and the business moved forward a generation before circumstances made the decision for him.
JC White brought in outside help for three reasons Mark names directly: to support the team, to get the servers off site and into the cloud, and to bring the business into the next generation.
The company already had an internal IT person. What it did not have was the capacity to run a platform migration and keep an eye on where the market was going at the same time.
The engagement started as a migration and did not stop there.
Mark names four things.
We wanted to get ahead of the curve.
When our full-time IT person is not in the house, they become our backup source.
There's a bi-weekly meeting with us, talks about trends in the market, what's happening in the industry.
We would refer WheelHouse IT to any one of our existing clients.
I would recommend them and I do now 100% of the time.
Mark Feltingoff, Chief Executive Officer, JC White Architectural Interiors
0:00 They show up and to be a proven partner on a weekly basis.
0:04 Hey, Mark Feltingoff, JC White Architectural Interiors CEO.
0:08 We went from a in-house operating system running off an IBM midrange server to a cloud provider for our operating platform.
0:16 We thought it was a good idea to get some additional help. One, to launch teams. Two, to get to the next level, to get the servers off site and into the cloud. And three, just to bring us into the next generation.
0:33 We wanted to get ahead of the curve.
0:36 WheelHouse IT is able to bring us to the next level to use all the platforms that Microsoft offers and to bring us up to speed with what’s going on.
0:45 So WheelHouse IT helps us with trends in the market, trends in what’s going on in the IT world, consults with us on major projects, where to invest, what not to invest in.
0:56 They help consult on moves and relocations and when our full-time IT person is not in the house, they become our backup source.
1:06 There’s a bi-weekly meeting with us, talks about trends in the market, what’s happening in the industry.
1:17 We feel like we’ve accomplished what we wanted and they’re there for us when we need.
1:22 We would refer WheelHouse IT to any one of our existing clients.
1:26 They are a reliable partner that we expect to be partners with for a long time in the future.
WheelHouse IT is a SOC 2 Type 1 certified, Top-100 managed IT services provider serving organizations of 20 to 250 employees in South Florida, New York, and Los Angeles. With 60+ IT professionals and a 24/7 internal Network Operations Center, WheelHouse IT prevents IT failures rather than reacting to them.
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