Management Team

The directors and managers who run day to day operations. For the executive team, see the executive leadership team.

Engineering

Sets the infrastructure standards every client environment is built to, and owns the lifecycle plan behind hardware and software replacement.

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Terry Inman

Director of Engineering

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Mike Robins

NOC Manager

Service Delivery

Owns what clients actually experience: how fast tickets close, how onboarding runs, and whether the same problem comes back.

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Frank Vitetta

Director of Service Delivery

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Michael Orozco

Support Desk Manager

Support Pods

Every client is assigned a pod, a dedicated support team with a named team manager, so the people working your tickets already know your environment.

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Jonathan Traccitto

Client Services Manager

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Brittany Janning

Client Experience Manager

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Ryan Hoekenga

Team Manager

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Victor Dellacroce

Team Manager

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Avery Korn

Team Manager

Business Operations

Runs finance, hiring, and the offices so the service teams stay on client work.

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Jarryd Watts

Finance Manager

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Woodie Dejean

Talent & Office Manager

Marketing

Owns how WheelHouse IT explains itself, across the website, case studies, and campaigns.

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Nick Barto

Director of Marketing