We respond in 52s, with most tickets resolved in under 30 min. We don’t waste your time, so you can care for your patience.
Patient care can’t wait for slow IT. Your dedicated pod team delivers flat-fee support, proactive HIPAA compliance, and 24/7 monitoring so clinical staff focus on what matters most.
We partner with Orlando healthcare practices through dedicated pod teams, proactive 24/7 monitoring, and flat-fee plans that secure patient data, eliminate downtime, and free your staff to focus on care instead of technology headaches.
52 sec.
Avg. call wait
29.6 min.
Avg. ticket time
60+
IT professionals
>95%
Satisfaction rating
Your pod watches critical systems around the clock with HIPAA-aligned managed detection & response, catching issues before they disrupt patient care or compromise data security.
We enforce encryption standards and granular access controls, fortifying data security while simplifying financial audits and boosting team productivity.
Our firewall as a service and endpoint policies protect confidential client information, so legal teams maintain trust and meet strict data security requirements.
We deploy disaster recovery as a service and rapid response protocols, keeping virtual classrooms available and maximizing productivity for students and faculty.
45-minute IT assessment analyzing your environment and identifying security gaps
Fixed-fee pricing and migration plan. Most transitions complete in 30 days
24/7 monitoring, quarterly reviews, and continuous Enverge access
No obligation. No pressure. Just honest advice from your business neighbour.
Predictable flat-fee pricing covers helpdesk support, network audits, and compliance checks. No hidden costs or surprise invoices—just transparent monthly budgeting that protects your bottom line.
Our local Orlando helpdesk answers calls in 52 seconds and provides proactive monitoring so staff never waste hours on hold or re-explain problems to strangers.
24/7 proactive maintenance and disaster recovery ensure critical systems stay online. Our five-year zero-ransomware track record keeps patient care uninterrupted and data security intact.
Enterprise-grade cybersecurity with HIPAA-aligned compliance and SOC 2 Type I framework fortifies your defenses around the clock, so you rest easy knowing patient data is protected.
Your dedicated Orlando pod team handles network infrastructure, Microsoft 365 administration, and firewall as a service under one monthly plan, no more chasing third-party contractors or juggling invoices.
Our flat-fee pricing is customized to your medical office and service needs, with zero hidden costs. One predictable monthly plan covers helpdesk support, proactive monitoring, and compliance audits. We analyze your environment during a free 45-minute HIPAA-focused IT assessment, then deliver a transparent roadmap and proposal. Pricing includes managed detection & response, network infrastructure management, server and workstation management, Microsoft 365 administration, and firewall as a service to protect data security.
Our managed IT support packs essential network infrastructure, proactive maintenance, and enterprise-grade cybersecurity into one service, boosting productivity and data security across your practice without juggling multiple technology partners. We provide 24/7 network monitoring, helpdesk support, server and workstation management, plus Microsoft 365 Business Premium administration and end-user training to optimize clinical workflows. Our cybersecurity suite includes disaster recovery as a service, managed detection & response, firewall as a service, and compliance audits for HIPAA and SOC 2 Type I standards.
We offer 24/7 support with a 52-second average call response and 29.6-minute ticket resolution, ensuring minimal downtime for your operations and maximum productivity for clinical staff. Our internal NOC team uses proactive monitoring, network auditing & compliance checks, and rapid escalation protocols tied to disaster recovery plans. Your local Orlando pod team handles issues before they impact patient care or compromise data security.
We maintain a HIPAA-compliant framework and conduct rigorous industry-specific risk assessments to safeguard data security across healthcare, finance, legal, and education organizations. Our compliance services include SOC 2 Type I certification guidance, network auditing & compliance checks, end-user training on security best practices, encrypted backup solutions, and PCI-DSS audit support to protect sensitive information.
Onboarding starts with a free 45-minute HIPAA-focused IT assessment, followed by a transparent roadmap and a 30-day migration to your dedicated Orlando pod team with minimal disruption to daily operations. During the assessment, we analyze network infrastructure, server and workstation configurations, and software licensing to identify data security gaps and document requirements. Afterwards, we deliver a clear roadmap with flat-fee pricing, migrate data with firewall as a service protection, configure Microsoft 365 Business Premium, and schedule end-user training to boost productivity.
We deliver flat-fee managed IT through local Orlando pod teams, turning technology into a strategic advantage with proactive, hospitality-driven support and enterprise-grade data security that protects patient information. Our internal NOC team maintains SOC 2 Type I controls and a five-year zero-ransomware track record. You also get dedicated pod support that covers network infrastructure management and disaster recovery as a service, all under one roof.
We support Microsoft 365 Business Premium and core network infrastructure, ensuring seamless collaboration, reliable connectivity, and strong data security across your practice. We integrate with leading EHR systems, practice management software, and CRM platforms to streamline data flow, scheduling, and patient communications while maximizing productivity. Our pod team manages firewall as a service, VPN configuration, patch management, and end-user training to maintain compliance and optimize workflow efficiency.
Our services operate on month-to-month flat-fee contracts with 90-day notice and no hidden fees, offering flexibility to scale up or down as your practice grows without long-term commitments. You can adjust user licenses, add or remove services like Microsoft 365 Business Premium or managed detection & response, and modify support levels. This ensures predictable budgeting and maximum flexibility. Our transparent pricing model includes network auditing & compliance reviews at no extra charge. You can upgrade disaster recovery as a service or increase firewall as a service capacity anytime during the contract to strengthen data security.
NY (516) 530-8107 | FL (954) 475-6243
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