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Managed IT Services Orlando: IT Solutions

WheelHouse IT provides Orlando, Florida with managed IT.

If you are a business owner, then there is no doubt that the need to stay on top of technology has become more important. This is because technology changes so rapidly, and it’s often hard for them to keep up with updates.

Unfortunately, this can be difficult for many business owners who have limited time or knowledge of tackling these issues themselves.

Luckily there are managed IT services designed specifically for small businesses like yours. These services will help you maintain your company’s online presence while keeping your computer network secure from hackers and other threats.

Gain reliable IT functionality with professional business IT support at WheelHouse IT.

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Managed IT Services in Fort Lauderdale

What are Managed IT Services?

Managed IT services are professional maintenance services that assist businesses in managing and protecting their technology infrastructure, thereby preventing expensive downtime to critical infrastructure. By outsourcing these services, companies can focus on their core business goals while leaving the management and protection of their technology to a professional team.

Managed IT services can cover a wide range of responsibilities but typically include the following:

  • Monitoring and reporting of entire computer infrastructure performance.
  • Virtual communications support for your business, including IP telephony services, infrastructure backups, network maintenance
  • Cloud service configuration, monitoring, and management. These services can be provided in conjunction with managed cloud services.
  • Backups and disaster recovery management.
  • 24/365 support for your entire business, including weekends and holidays.
  • Security services include network monitoring, network security, cyber security services, penetration testing, and threat hunting to protect your data from unauthorized access or intrusion.

When you outsource your managed services to a professional company, you can focus on running your business, knowing that the critical needs are handled by professionals who specialize in this area.

The service you can expect

52 sec.

Avg. call wait

29.6 min.

Avg. ticket time

50+

IT professionals

>95%

Satisfaction rating

How do I know if my business needs Managed IT Services?

Cloud services are a way for reliable cloud technologies to access enterprise-grade IT that would otherwise be too costly to purchase and maintain. This is the reason why cloud resources have become so valuable to the business efficiency of many small to medium-sized businesses. They can easily expand their company’s infrastructure management and get private cloud services (customized cloud solutions) with dynamic cloud services without needing to purchase expensive hardware or worry about running and maintaining it in your office. With robust cloud solutions and powerful cloud services, it is possible to get the benefits of a secure, expertly managed data center without the costs required to purchase and run your equipment.

One of the main advantages of cloud services is cost savings. It reduces expenses and enhances control of resource management without losing productivity. With the cloud, there are no upfront investments for hardware or software. Because the cloud platform is utility-based, you only pay for what you use. Cloud services can save you time and money as well as give you a competitive advantage and maximum efficiency, by having an integrated cloud approach.

Reasons Why SMBs Should Leverage Managed IT Services

Some of the reasons businesses should leverage managed IT services include:

Focus on objectives

As your business grows, so will your IT needs. You’ll need industry-specific solutions (or custom solutions) for your business.

Your IT team may be able to handle some of this increased workload, such as being asked to provide business software, software updates, hardware solutions, and other industry-specific IT solutions, but your IT team will most likely find themselves overwhelmed and unable to scale according to your flexible business technology solutions. In turn, this will force you to assign additional responsibilities to employees who aren’t on the IT team, which can distract from core business objectives.

One of the benefits of Managed Services is that it not only frees up your employees to focus on the jobs they were hired to do, it also enables you to fill in gaps as needed. A truly qualified managed services partner, offering business solutions, will offer a flexible service model that allows you to determine what level of service you require, whether that means just keeping the lights on or outsourcing your company’s entire IT department.

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Free up resources

With managed service providers (MSPs), you can free your internal IT staff from mundane tasks like fixing broken equipment, backup solutions, monitoring cloud services, enterprise-level IT services, internet service, maintenance services, malware protection services, cybersecurity solutions, and other Gen IT solutions. This frees them up to concentrate on projects that can make your business more successful. Because mundane tasks aren’t fun or interesting, people often neglect them. This can lead to problems down the road.

Freeing up time and resources for your internal staff allows you to shift your attention away from things that don’t have a direct bearing on your core business functions. An internal IT staff should concentrate on higher-value tasks like application development and endpoint devices rather than dealing with a network glitch or an employee who can’t load an application.

Get support for security and compliance

Some cyber security platforms can do integration of security features, address internal security challenges, and gather and store exponentially large amounts of data — using cloud technologies solutions — each day to benefit your business. That data is critical, and the platforms must maintain it in a secure, compliant manner while adhering to cyber security and industry regulations. 

With consolidated resources, your MSP can do event monitoring (management & monitoring) and work with your legal team to discover which regulations it should be aware of so that it can take precautions to ensure that your systems comply with them. Your MSP will also  focus on security and day IT issues, enhancing improved operations.

cyber security safety

Receive support whenever you need it

You can relax knowing that your MSP provides 24/7 flexibility, on-call options, and weekend support. 

When looking for the ideal MSP, look for a service provider that offers 24/7 support and spans several time zones, so you can be sure that help is just a phone call away.

Avoid expensive downtime

Another one of the benefits of managed services is that rather than sit and wait for something to go wrong, MSPs take a proactive approach to maintenance. 

MSPs use remote monitoring and management to identify, diagnose, and troubleshoot potential problems before they ever have a chance to become an issue. Given the fact that network downtime can cost businesses as much as $5,600 per minute — that’s well over $300k per hour — it’s easy to see how outsourcing to an MSP pays for itself.

Keep costs low

With a lower labor cost and the elimination of the cost of hiring and training new IT staff, managed services have a clear benefit when it comes to cost. Most MSPs offer a mix of in-house and outsourced resources, which reduces the average effective rate and widens your resource base.

As a result, you won’t ever have to worry about out-of-the-blue fees from the service provider. By implementing this, your company will be able to switch from a capital expenditure model to an operating expense model. Most companies utilize marketing services in some capacity. Make sure to seek out an MSP that has a strong strategic relationship with your solutions or cloud provider so you can save even more money. An MSP with this kind of relationship will be able to escalate and advocate on your behalf, so you can reinvest the money you save back into your business.

protect and govern access

Scale up, or down, as needed

As your technology needs evolve, you’ll need to scale your system either up or down to accommodate them. Fortunately, systems like Dynamics 365 are highly scalable by design, but you may still require additional assistance. MSPs can respond to changes in demand in real-time, so you never have to worry about system downtime.

Be sure to look for an MSP that not only has hundreds of consultants available (and can bring on more as needed), but also offers advanced services such as proactive monitoring, upgraded services release management, reporting, and more to get the greatest value and scalability out of your partnership.

WheelHouse IT is here for you

Before selecting a managed services provider for your company, you should conduct thorough research on the potential candidates. The service provider should tailor their offerings to match your company’s unique requirements. At the same time that it ensures the safety and efficiency of your business, the proper solution will assist you in saving both time and money while also saving you both time and money.

When it comes to finding the right managed service provider (MSP) for your business, there are a lot of things you need to consider. Not all MSPs are created equal, so it’s important to make sure you’re choosing one that is a good fit for your specific needs. Here are some of the things you’ll want to keep in mind when making your decision.

 

Cost: managed service providers can be expensive, so make sure to ask for a detailed proposal and compare rates before deciding.

Personal goal: make sure the provider shares your business goals and is willing to work with you to achieve them.

Recommended services and functions: Ensure the provider can offer everything you need and ask for recommendations before signing a contract.

Complimentary services: find out if they offer additional services if you sign a contract with them.

Consideration of needs(data backup, virus removal, etc.): Consider your business needs and whether the service provider can offer these things.

Customer Service: How long does it take them to get back to you? What is their customer service like? This is a huge factor, as you’ll want to make sure the provider is responsive and helpful if there are any problems with your service.

Make sure to look at their technology and make sure it is up to date: if they don’t have the latest technology, this could affect how well they can help you meet your goals.

We take pride in your satisfaction

At WheelHouse IT, we are dedicated to our clients and proudly strive to meet and exceed performance expectations.

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