Why Does it Seem Like the Printer is Always Broken?

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Printers are a necessity in the office. When they work properly, everything in the office seems to run smoothly. Unfortunately, it seems like the majority of the time, the printers are jammed, whether it be paper jam, low ink, toner… the list goes on and on. As soon as the printers stop working, it seems like things get a little more hectic. Continue reading to learn more about the various factors that can interfere while using the printer. 

Typically, there are three categories that the majority of printer failures can be classified under. These include software issues, issues with the actual supplies that a printer might require, or an issue with a printer’s connectivity to the network and/or your computer or device.

Software Issues

Missing or outdated drivers can be the culprit that can result in printing issues. It is easy to forget that printers rely on software in order to properly function. Eventually, that software may need to be updated. This can be done through the use of drivers. A driver is a type of software that assists the printer in communicating more effectively with a computer’s operating system. 

Unfortunately, many people do not know that drivers can all of a sudden be incompatible with your system. This can be due to the operating system not being updated. Sometimes, operating system updates can be problematic with the printer’s installed drivers. It is important to also update or reinstall the driver as well after doing an update on the system.

Printer Supplies Issues 

Paper and ink are absolutely vital for a printer to work properly. Something that customers are unaware of is printer manufacturers don’t necessarily make money from the sale of the printer itself, but from the proprietary ink refills that are required to continue using the printer. In addition to the ink supplies, printer paper can get pricey. The paper can also cause issues with the printer, especially if the paper you have is the wrong size or thickness, is unable to align with the printer, or the rollers in the printer end up getting blocked. 

Printer Connectivity Issues 

Printers can often be loud, creating a distraction in the work environment. Oftentimes, employees are constantly printing pages on top of pages. So printers are constantly making noise throughout the work day. Many people are tempted to hide the printer, either in a cabinet or underneath a desk, to keep it from making such a loud distraction. 

It is highly recommended that printers not be kept hidden as it can cause connection issues such as interruption of wireless signals due to being placed under a desk or in a cabinet. It is recommended that all network equipment is centralized and kept out in the open within the work area, allowing to optimize the available signal.

We Are Here To Help!

Whether you have issues with your printer, supplies, or any other part of your IT infrastructure, we at WheelHouse IT can help. Contact us today for any assistance you may need with any aspect of your technology. You can reach us at 954.474.2204.

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Integrating New Hardware Solutions Doesn’t Have to Be Difficult

portrait of technician install a new hardware a part of personal computer in office roo

Your business might find itself in a position where it needs new hardware solutions. You must make educated decisions about which hardware to acquire and when, but unless you are a tech guru, you probably need a hand figuring out how to get the most value.

That’s where we come in.

Here are some of the challenges that your business might face when implementing new hardware solutions.

Before getting too far, however, it’s helpful to have an idea of what not to do when replacing your technology. Many businesses will fall into the category of break-fix, meaning that they only replace technology when it has already broken down, often beyond repair entirely. Imagine the downtime that this practice can cause for businesses and the amount of money wasted on it. It’s a serious problem.

To illustrate this severity, consider a server unit that might fail before you replace it. How is everyone accessing the data found on this server? If your workstation breaks down, that’s one thing, but if the device used for business-wide data transmission breaks down, your entire business could be stuck in the mud until the issue is resolved. Meanwhile, you are wasting both time and money figuring out how to resolve the issue when preventative maintenance could have prevented all of this.

First, you must ask yourself, “Should I consider new hardware solutions in the first place?” Sometimes you might upgrade even if you don’t need to, simply because there is a more up-to-date model for a particular device that you have your eye on. Chances are that there is no need to upgrade immediately, especially if your current systems work perfectly fine. You should only consider upgrading away from your current systems when your technology is either causing disruptions to operations or if failing to upgrade will cause problems for you in the near future.

The second question you must ask is “What will I use this hardware for?” For example, if you try giving your video editor a thin unit or a standard office workstation, they are not going to have a good time going about their day-to-day tasks–tasks that are graphic-intensive and require more powerful machines. The idea here is to know what the technology is going to be used for before you implement it. Having unrealistic expectations for how your employees will use the technology is not going to help anyone.

Finally, you must also ask, “What is the timeline for replacing this hardware?” Remember that it is incredibly important to have a technology roadmap that lays out the timeline for when and how you should implement new hardware and other technology solutions for your business. This might include regular hardware refreshes to avoid the risks of hardware failure. At first glance, it might seem like you are replacing technology prematurely, but the difference here is that these are planned occurrences rather than purchases that come out of necessity.

Ultimately, the best way to implement new hardware solutions is to work with a professional like one of our trusted technicians. We can help you stay on the right path when implementing new technology. To learn more, reach out to us at (954) 474-2204.

When is it Time to Upgrade Your Technology?

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It can be difficult to know when to upgrade your technology in today’s ever-changing business technology landscape, especially when there are so many options available. How do you avoid getting caught up in the excitement of every new thing? It starts with knowing where your organization is and whether you need to change.

Where Are You Right Now?

Let’s say you want to upgrade your workstation to a newer model with more powerful components. Consider what this might entail and whether the upgrade will make an impact on your day-to-day tasks. Perhaps upgrading your graphics card will help you be a more effective graphic designer, or more RAM might mean you can multitask more often. These are great, but in specific contexts, your average sales representative, for example, doesn’t need a video editing rig.

Your Operations Are Suffering

The major telltale sign that your organization should upgrade its technology is that operations are suffering in a significant way. Let’s say that you have your entire staff accessing the same network infrastructure from an antiquated server unit. The workstations themselves are working quite well, but the server unit is outdated and runs at a sluggish pace. This impacts not just one or two employees but your entire workforce. In situations like this, you absolutely do want to upgrade when possible.

Your Operations Will Suffer in the Near Future

The other situation when you might consider upgrading your technology is if your operations will be impacted sooner rather than later. A perfect example of this is when your operating system is about to reach its end of life and will no longer be supported by patches and security updates. You want to take care of this before you experience issues related to this lack of updates rather than after the fact.

In other words, it’s all about being proactive with your upgrades but not being impulsive with them. If you have trouble with this concept, don’t worry—we’ve got your back!

If you need help when it comes time to upgrade your technology, WheelHouse IT can help. To learn more, reach out to us at (877) 771-2384.