Healthcare IT Support in Miami

We respond within 60 seconds so you get immediate help that protects patient care and data security.

Every call goes to a dedicated team that already knows your practice. No hold queues. No starting from scratch. Just fast, HIPAA compliant support that keeps your systems running and your patients protected.

IT Support Built for Healthcare Teams Who Refuse Compromises

We partners with Miami healthcare organizations, deploying dedicated pod teams and 24/7 proactive monitoring so systems stay online, breaches stay prevented, and compliance stays simple.

52 sec.

Avg. call wait

29.6 min.

Avg. ticket time

60+

IT professionals

>95%

Satisfaction rating

Transform Your IT with Best-in-Class Managed Services and Security

Experience the difference of working with an award-winning MSP that puts your business success at the center of everything we do.

Industry-Specific IT Support

Choose your path. We create customizable solutions for every industry.

Architecture

Aviation

Construction

Financial / Profession Services

Healthcare Practices

Insurance

International

Legal Firms

Manufacturing Operations

Marine

Non-Profit

Private Equity

Compliance Made Simple

Stay audit-ready with continuous network auditing & compliance and automated policy updates that satisfy HIPAA, SOC 2, and PCI-DSS requirements. Built-in safeguards simplify reporting while you focus on patient care, and quarterly compliance reviews keep your team confident during inspections.

Enterprise Data Security

Protect sensitive patient records with managed detection & response that combines real-time threat alerts, rapid remediation, and firewall as a service. Our internal SOC monitors every endpoint 24/7 to prevent breaches before they impact productivity or put compliance at risk.

Rock-Solid Network Reliability

Achieve reliable uptime through proactive network infrastructure management and automated monitoring that catches issues before staff notice. Our server and workstation management keeps EHR systems, practice management software, and Microsoft 365 Business Premium running seamlessly for uninterrupted patient care.

Instant Disaster Recovery

Recover from outages in minutes with disaster recovery as a service featuring automated backups, failover testing, and documented recovery plans. When systems fail, our pod teams restore operations fast so your practice maintains continuity and patient trust remains intact.

How to Get Started

1. Free Assessment

45-minute IT assessment analyzing your environment and identifying security gaps

2. Transparent Roadmap

Fixed-fee pricing and migration plan. Most transitions complete in 30 days

3. Pod-Based Support

24/7 monitoring, quarterly reviews, and continuous Enverge access

Free 45-Minute IT Assessment

No obligation. No pressure. Just honest advice from your business neighbour.

End the IT Headaches Stealing Your Focus

Surprise IT Bills Draining Budgets

Predictable flat-fee pricing covers helpdesk support, server and workstation management, and Microsoft 365 Business Premium administration. No hidden invoices or per-incident charges, just clear budgeting that frees resources for patient care and lets you plan confidently.

Downtime That Delays Patient Care

Our Miami-based helpdesk teams combine proactive network infrastructure management with automated monitoring to catch issues before they disrupt operations. We deliver reliable uptime and rapid remediation that keeps EHR systems online and productivity high.

Sleepless Nights Over Data Security

Enterprise-grade managed detection & response, firewall as a service, and SOC 2 Type I certification protect patient records 24/7. Our five-year zero ransomware track record and HIPAA-compliant framework mean you sleep soundly knowing threats are stopped before they become breaches.

Compliance Audits That Stress You Out

Built-in network auditing & compliance and continuous policy updates keep your practice audit-ready year-round. Proactive documentation, risk assessments, and quarterly reviews let you breeze through HIPAA inspections and SOC 2 audits without last-minute panic or scrambling for reports.

Staff Tied Up With Password Resets

Dedicated pod teams handle routine server and workstation management and deliver end-user training so your staff can reset passwords instantly and troubleshoot basics independently. You reclaim hours every week, boost productivity, and focus on what matters, patient outcomes and practice growth.

Your Questions Answered

How does your pricing work?

Our flat-fee pricing is customized to your user count and required services, covering daily helpdesk support, proactive network monitoring, and compliance management with zero surprise bills. This includes dedicated pod support teams, server and workstation management, Microsoft 365 Business Premium administration, managed detection & response, firewall as a service, and network auditing & compliance—all under one predictable monthly fee that simplifies budgeting.

Healthcare IT Support Miami includes 24/7 helpdesk support, proactive maintenance, disaster recovery as a service, managed detection & response, and continuous compliance management under one flat-fee agreement. We deliver network infrastructure management, end-user training, patch management, Microsoft 365 Business Premium administration, firewall as a service, and regular HIPAA, SOC 2, and PCI reporting, everything your practice needs to stay secure, compliant, and focused on patient care.

We average sub-60-second helpdesk responses and 24/7 proactive monitoring so your team never waits on critical support. Our internal NOC team delivers real-time network monitoring, automated alerts, and proactive maintenance that boost productivity and minimize downtime. With HIPAA-compliant SLAs, SOC 2 Type I certification, and Miami-based pod teams, we’re always audit-ready and responsive when you need us most.

We maintain a HIPAA-compliant framework with continuous network auditing & compliance, automated policy updates, and quarterly reviews that keep you audit-ready at all times. Our services include data security risk assessments, firewall as a service, managed detection & response, security policy management, and regular compliance reporting for HIPAA, SOC 2 Type I, and PCI-DSS standards—so inspections become routine and patient trust stays protected.

Onboarding starts with a free 45-minute IT assessment where we map your network, identify data security gaps, benchmark productivity, and compare current IT contracts. Then we execute a clear fixed-fee migration plan with HIPAA-compliant milestones, most practices transition in under 30 days. Your dedicated pod team handles every detail, from server and workstation management to end-user training, and schedules quarterly strategy reviews to optimize performance.

WheelHouse IT combines flat-fee pricing, Miami-based pod support teams, and an internal NOC to deliver proactive, hospitality-driven IT without surprises or long-term lock-ins. Our SOC 2 Type I certification, five-year zero ransomware track record, HIPAA-compliant framework, and enterprise-grade managed detection & response prove our commitment to reliability, compliance, and proactive problem-solving—so you get a partner who truly understands healthcare, not just another vendor.

We offer month-to-month agreements with scalable scopes and transparent flat-fee billing—no long-term lock-ins or surprise fees. You can adjust user counts, add services like disaster recovery as a service or managed detection & response, and scale support up or down as your practice grows. Our predictable pricing maintains budget clarity even when needs change, and dedicated pod teams ensure continuity throughout every transition.

Other Services Available in Miami

Let’s Start a Conversation

15 minutes is all it takes to kickstart your new IT journey.

Call, chat, email, or fill out the form to be connected with a technical advisor.

NY (516) 530-8107 | FL (954) 475-6243

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