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Managed IT Services in Nassau County​

Most businesses in Nassau County don’t have the time or resources to manage their own IT needs, but they’re not sure if outsourcing is the right solution for them. 

You need a reliable IT partner who understands your company, and doesn’t try to push a one-size-fits-all solution like most tech support companies.

Wheelhouse IT is that partner. We provide custom-designed it solutions tailored to your unique needs, so you can focus on building a successful business. From network security and data backup to cloud computing and disaster recovery, we’ve got your technology systems covered.

Gain reliable IT functionality with professional business IT support at WheelHouse IT.

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Managed IT Services In Nassau County,NY​

Wheelhouse IT provides managed IT services in Nassau County, NY.

If you’re a business owner in Nassau County, then you know that staying ahead of the curve is essential to success. That’s why it’s important to partner with a managed IT services provider like Wheelhouse IT.

Our team can help you leverage the latest technologies to streamline your operations and boost employee productivity, while keeping costs under control.

Contact us today to learn more!

The service you can expect

52 sec.

Avg. call wait

29.6 min.

Avg. ticket time

50+

IT professionals

>95%

Satisfaction rating

How managed IT services can help a business grow

As a business owner, you know that technology is crucial to your success. You need to be able to rely on your technology to help you manage your operations, communicate with customers, and stay ahead of the competition. But managing your own technology can be difficult and time-consuming–especially when you’re trying to focus on running your business. That’s where managed IT services can help. Managed IT services provide businesses with access to a dedicated technology team with specialized skills who can help you manage and protect your technology infrastructure and proprietary business data. This can free up time for you to focus on other important aspects of your business, helping you grow and succeed.  

But what exactly are managed IT services? Managed IT services are a comprehensive suite of technology solutions that helps businesses manage their IT needs in a cost-effective way. This can include anything from network security and data backup to cloud computing and disaster recovery.

By outsourcing your IT needs to the reliable IT experts at  Wheelhouse IT, you can free up time and resources to focus on what you do best. We’ll take care of all the tech headaches for you, so you can concentrate on growing your business.

Reasons Why SMBs Should Leverage Managed IT Services

Some of the reasons businesses should leverage managed IT services include:

Focus on objectives

As your business grows, so will your IT needs. You’ll need industry-specific solutions (or custom solutions) for your business.

Your IT team may be able to handle some of this increased workload, such as being asked to provide business software, software updates, hardware solutions, and other industry-specific IT solutions, but your IT team will most likely find themselves overwhelmed and unable to scale according to your flexible business technology solutions. In turn, this will force you to assign additional responsibilities to employees who aren’t on the IT team, which can distract from core business objectives.

One of the benefits of Managed Services is that it not only frees up your employees to focus on the jobs they were hired to do, it also enables you to fill in gaps as needed. A truly qualified managed services partner, offering business solutions, will offer a flexible service model that allows you to determine what level of service you require, whether that means just keeping the lights on or outsourcing your company’s entire IT department.

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Free up resources

With managed service providers (MSPs), you can free your internal IT staff from mundane tasks like fixing broken equipment, backup solutions, monitoring cloud services, enterprise-level IT services, internet service, maintenance services, malware protection services, cybersecurity solutions, and other Gen IT solutions. This frees them up to concentrate on projects that can make your business more successful. Because mundane tasks aren’t fun or interesting, people often neglect them. This can lead to problems down the road.

Freeing up time and resources for your internal staff allows you to shift your attention away from things that don’t have a direct bearing on your core business functions. An internal IT staff should concentrate on higher-value tasks like application development and endpoint devices rather than dealing with a network glitch or an employee who can’t load an application.

Get support for security and compliance

Some cyber security platforms can do integration of security features, address internal security challenges, and gather and store exponentially large amounts of data — using cloud technologies solutions — each day to benefit your business. That data is critical, and the platforms must maintain it in a secure, compliant manner while adhering to cyber security and industry regulations. 

With consolidated resources, your MSP can do event monitoring (management & monitoring) and work with your legal team to discover which regulations it should be aware of so that it can take precautions to ensure that your systems comply with them. Your MSP will also  focus on security and day IT issues, enhancing improved operations.

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Receive support whenever you need it

You can relax knowing that your MSP provides 24/7 flexibility, on-call options, and weekend support. 

When looking for the ideal MSP, look for a service provider that offers 24/7 support and spans several time zones, so you can be sure that help is just a phone call away.

Avoid expensive downtime

Another one of the benefits of managed services is that rather than sit and wait for something to go wrong, MSPs take a proactive approach to maintenance. 

MSPs use remote monitoring and management to identify, diagnose, and troubleshoot potential problems before they ever have a chance to become an issue. Given the fact that network downtime can cost businesses as much as $5,600 per minute — that’s well over $300k per hour — it’s easy to see how outsourcing to an MSP pays for itself.

Keep costs low

With a lower labor cost and the elimination of the cost of hiring and training new IT staff, managed services have a clear benefit when it comes to cost. Most MSPs offer a mix of in-house and outsourced resources, which reduces the average effective rate and widens your resource base.

As a result, you won’t ever have to worry about out-of-the-blue fees from the service provider. By implementing this, your company will be able to switch from a capital expenditure model to an operating expense model. Most companies utilize marketing services in some capacity. Make sure to seek out an MSP that has a strong strategic relationship with your solutions or cloud provider so you can save even more money. An MSP with this kind of relationship will be able to escalate and advocate on your behalf, so you can reinvest the money you save back into your business.

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Scale up, or down, as needed

As your technology needs evolve, you’ll need to scale your system either up or down to accommodate them. Fortunately, systems like Dynamics 365 are highly scalable by design, but you may still require additional assistance. MSPs can respond to changes in demand in real-time, so you never have to worry about system downtime.

Be sure to look for an MSP that not only has hundreds of consultants available (and can bring on more as needed), but also offers advanced services such as proactive monitoring, upgraded services release management, reporting, and more to get the greatest value and scalability out of your partnership.

The different types of managed IT services

When it comes to managed IT services, there are a lot of different options to choose from. So, which one is right for you?

Here’s a overview of the most common types of managed IT services:

  1. Network security: Network security and reliable network management is essential for any business, and managed IT services providers can help you secure your network and business data safe. This includes everything from firewalls and antivirus software to intrusion detection systems and web filtering.
  2. Data backup and disaster recovery: Data backup and disaster recovery is another essential service for any business. By backing up your data regularly, you can protect yourself against data loss in the event of a disaster. And by having a disaster recovery plan in place, you can minimize the effects of a disaster and get your business back up and running as quickly as possible.
  1. Cloud computing: Cloud computing is a growing trend in the world of IT, and for good reason. The cloud offers a number of benefits, including reduced IT costs, increased efficiency, and improved security. Wheelhouse IT can help you leverage the cloud to streamline most aspects of business operations.
  2. Mobile device management: With the rise of mobile devices in the workplace, it’s more important than ever to have a mobile device management solution in place. Wheelhouse IT can help you manage and secure your employees’ mobile devices, ensuring that your data is safe and secure. 
  3. IT consulting: IT consulting is another essential service that can help you optimize your IT infrastructure and maximize your technology investments. Wheelhouse IT can provide expert advice and guidance on everything from network security to cloud computing.
  4. Business Continuity Plan: Your business data is your most valuable asset. That’s why it needs to be protected with a fully-managed backup and disaster recovery plan and business continuity platform in case of an emergency or natural disasters. The strategy will include how you’ll reestablish office productivity and safeguard data after experiencing IT disruptions.

 If you’re looking for a comprehensive solution for managed IT services that help you meet business goals, contact Wheelhouse IT today. We’ll work with you to develop a plan that meets your unique needs and budget.

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Why managed IT services make sense for Nassau County businesses

Managed IT services make sense for Nassau County businesses for a number of reasons. Here are just a few of them:

  1. Managed IT services are affordable: Managed IT services can be more affordable than hiring a full-time IT staff.
  2. Managed IT services are efficient: A good managed IT services provider can help you optimize your workflow and maximize your technology investments.
  3. Managed IT services are secure: By outsourcing your IT needs to a provider like Wheelhouse IT, you can secure your network and protect your data from malicious threats.
  4. Managed IT services are reliable: With Wheelhouse IT managing your IT, you can rest assured knowing that your systems are in good hands.

If you’re looking for a cost-effective, reliable solution for managed IT services, contact Wheelhouse IT today. We’ll work with you to develop a plan that meets your unique needs and budget.

Choosing a managed service provider

To choose a reliable managed service provider, use the following tips:

Look for evidence of experience in your field

With different trends and customer bases, your industry will require a knowledge of specific requirements in your IT support. Technology isn’t the only thing that is changing rapidly, so make sure you find an MSP that understands your vision on top of keeping up with tech innovations.

Find a provider that takes on challenges with a positive attitude

Even if an IT provider has a limited background in your industry, if they have a go-getter attitude, you may find their services are worth investing in. You may have some unique technical challenges for them to wrestle with, and if they appear willing, inquisitive, and enthusiastic about learning new solutions, they may just be the right fit.

Expect an available service that will go above and beyond

A dependable partner will give 110 percent every single time. At WheelHouse IT, for example, we always seek to exceed our clients’ expectations. Since there’s no way to predict when a tech emergency may strike, we also believe in around-the-clock, year-round service with buzzer-beating response times. Ask your prospective MSP about their remote monitoring and how often they will be available to assist you in times of need.

We take pride in your satisfaction

At WheelHouse IT, we are dedicated to our clients and proudly strive to meet and exceed performance expectations.

Contact Us Today

Wheelhouse IT provides managed IT services that can help your business leverage the latest technologies to streamline your operations and boost business productivity while keeping costs under control. Our team of experts are available today to discuss how we can work together to improve your business efficiency. Contact us today for a free consultation, and let us show you how our managed IT services can benefit your bottom line.

About Nassau County, NY

Located east of New York City, Nassau County is a beautiful place to live. It is near several colleges and universities. Adelphi University, Molloy College, Briarcliffe College, SUNY Old Westbury, and Nassau Community Center are all in or around Nassau. In addition, Hofstra University and the C. W. Post Campus of Long Island University are also in the county.

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