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Gain reliable IT functionality with professional business IT support at WheelHouse IT.

IT Support in Los Angeles

WheelHouse IT provides Los Angeles with Managed IT support.

Your business technology should keep your organization moving forward not working against you. Our Managed IT Support programs provide Los Angeles businesses with proactive 24/7/365 monitoring, security, and compliance services. Our IT support team effectively becomes an extension of your brand becoming your IT Support team.

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Your reliable IT service help desk

As technology continues to advance, so does the need for Managed IT Services for businesses. IT Services and support have become a popular option for small and medium-sized companies who are looking to save money on costly repairs by hiring experts with more experience and technical expertise. 

If you’re looking for a Managed IT Services provider in Los Angeles, CA WheelHouse IT can help you. WheelHouse IT is Los Angeles’ leading provider of Managed IT Services. We offer a wide range of comprehensive business systems, innovative technology solutions, and cost-effective solutions that are tailored to your needs and budget.

Our team will work with you to make sure your business has the collection of services and technology it needs to succeed. You don’t have the time or the expertise to manage all of these systems on your own, and we can provide the exceptional service and advanced solutions that your business deserves. 

Let us take care of everything from network security, data backups, server maintenance, and more so you can focus on what matters most – running your business.

The service you can expect

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Choose Your Industry for Customized Solutions

Select your specific industry to explore how we tailor our solutions to meet the unique needs of your business.

What are Managed IT Services?

In the beginning of enterprise computing services, information technology services and management were on a break/fix basis — meaning that the repair of computer systems was only managed by an expert when they did not work, necessitating a technician to fix it. 

This person or technician might have been the person who built and/or installed the computer system, due to the proliferation of small IT shops that only specialized in these small-scale client services at the time.

However, as time went by, there was more competition, which left the small IT dealer to focus less on Managed IT Services and simply on break/fix. This, unfortunately, was not ideal for these smaller IT shops; it was time-consuming, labor intensive, costly, and reactive. 

It essentially was like a TV repairman. It did not focus on helping clients with a technology roadmap. It did not allow the technician room to grow their business or take on new clients without massive investments in labor and infrastructure.

Choose Your Industry for Customized Solutions

Select your specific industry to explore how we tailor our solutions to meet the unique needs of your business.

Reasons Why SMBs Should Leverage Managed IT Services

Some of the reasons businesses should leverage managed IT services include:

Focus on objectives

As your business grows, so will your IT needs. You’ll need industry-specific solutions (or custom solutions) for your business.

Your IT team may be able to handle some of this increased workload, such as being asked to provide business software, software updates, hardware solutions, and other industry-specific IT solutions, but your IT team will most likely find themselves overwhelmed and unable to scale according to your flexible business technology solutions. In turn, this will force you to assign additional responsibilities to employees who aren’t on the IT team, which can distract from core business objectives.

One of the benefits of Managed Services is that it not only frees up your employees to focus on the jobs they were hired to do, it also enables you to fill in gaps as needed. A truly qualified managed services partner, offering business solutions, will offer a flexible service model that allows you to determine what level of service you require, whether that means just keeping the lights on or outsourcing your company’s entire IT department.

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Free up resources

With managed service providers (MSPs), you can free your internal IT staff from mundane tasks like fixing broken equipment, backup solutions, monitoring cloud services, enterprise-level IT services, internet service, maintenance services, malware protection services, cybersecurity solutions, and other Gen IT solutions. This frees them up to concentrate on projects that can make your business more successful. Because mundane tasks aren’t fun or interesting, people often neglect them. This can lead to problems down the road.

Freeing up time and resources for your internal staff allows you to shift your attention away from things that don’t have a direct bearing on your core business functions. An internal IT staff should concentrate on higher-value tasks like application development and endpoint devices rather than dealing with a network glitch or an employee who can’t load an application.

Get support for security and compliance

Some cyber security platforms can do integration of security features, address internal security challenges, and gather and store exponentially large amounts of data — using cloud technologies solutions — each day to benefit your business. That data is critical, and the platforms must maintain it in a secure, compliant manner while adhering to cyber security and industry regulations. 

With consolidated resources, your MSP can do event monitoring (management & monitoring) and work with your legal team to discover which regulations it should be aware of so that it can take precautions to ensure that your systems comply with them. Your MSP will also  focus on security and day IT issues, enhancing improved operations.

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Receive support whenever you need it

You can relax knowing that your MSP provides 24/7 flexibility, on-call options, and weekend support. 

When looking for the ideal MSP, look for a service provider that offers 24/7 support and spans several time zones, so you can be sure that help is just a phone call away.

Avoid expensive downtime

Another one of the benefits of managed services is that rather than sit and wait for something to go wrong, MSPs take a proactive approach to maintenance. 

MSPs use remote monitoring and management to identify, diagnose, and troubleshoot potential problems before they ever have a chance to become an issue. Given the fact that network downtime can cost businesses as much as $5,600 per minute — that’s well over $300k per hour — it’s easy to see how outsourcing to an MSP pays for itself.

Keep costs low

With a lower labor cost and the elimination of the cost of hiring and training new IT staff, managed services have a clear benefit when it comes to cost. Most MSPs offer a mix of in-house and outsourced resources, which reduces the average effective rate and widens your resource base.

As a result, you won’t ever have to worry about out-of-the-blue fees from the service provider. By implementing this, your company will be able to switch from a capital expenditure model to an operating expense model. Most companies utilize marketing services in some capacity. Make sure to seek out an MSP that has a strong strategic relationship with your solutions or cloud provider so you can save even more money. An MSP with this kind of relationship will be able to escalate and advocate on your behalf, so you can reinvest the money you save back into your business.

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Scale up, or down, as needed

As your technology needs evolve, you’ll need to scale your system either up or down to accommodate them. Fortunately, systems like Dynamics 365 are highly scalable by design, but you may still require additional assistance. MSPs can respond to changes in demand in real-time, so you never have to worry about system downtime.

Be sure to look for an MSP that not only has hundreds of consultants available (and can bring on more as needed), but also offers advanced services such as proactive monitoring, upgraded services release management, reporting, and more to get the greatest value and scalability out of your partnership.

Benefits of an IT support partnership

WheelHouse IT offers an entirely different and far superior service that your company can rely on. Your company will benefit from a 24/7 365 day a year service both remotely and in person.

If your issues cannot be resolved from our hi-tech support desk, then we will send an engineer to any location in Los Angeles to fix the problem.

High-quality service every day of the year

IT support has never been so critical – it is the lifeblood of your business. But most companies are not big enough to have their own IT department.

Some companies choose to hire IT support on an hourly basis, but we believe that is inefficient, expensive, and a risky strategy.

When your IT goes wrong, every second it is down is costing your business money. But with hourly IT support, you are not at the front of any queue; other companies will get to you when they get to you.

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Your success is our business

When you employ the services of WheelHouse IT, which many of the companies in Los Angeles have already done, you don’t get another company working for you; you get a partnership. At WheelHouse IT, our commitment is to helping your business run to maximum capacity with IT, which never lets you down. Every member of the team at WheelHouse IT is friendly, passionate, and committed to delivering the finest IT Support services on the market today.

The simple reality is that once a company starts to use WheelHouse IT, they never want to be without our assistance. All of the burden and stress of worrying about IT systems vanishes overnight. Our partners can get on with the vital task of growing their business and servicing their clients, safe in the knowledge that their IT systems will not let them down.

Together we make a dream team

As a company, we have grown exponentially over the last few years, thanks to our philosophies and determination. We set ourselves high standards, and we never settle for anything but the best.

We understand that our clients have put their trust in our company, and we are committed to repaying that trust and exceeding the expectations of our clients. Furthermore, we also understand that your success flames the fans of our success.

If you are fed up fighting your IT issues and want to transform IT from a liability to an asset, contact Wheelhouse IT today. This could be the most important phone call you have ever placed in determining the future success of your business.

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We take pride in your satisfaction

We seamlessly blend the warmth of hospitality with cutting-edge IT services. Our commitment to serving you is reflected in our real-time customer feedback.

Contact our Los Angeles office

WheelHouse IT rated 4.7 / 5 based on 77 reviews. | Read our reviews

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(954) 474-2204 ext. 2
(516) 536-5006 ext. 2

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