WheelHouse IT provides Long Island with IT support, including expert technical support and customer service solutions grounded in the latest information technology practices.
Are you looking for the best IT Support and reliable cybersecurity protection in the Long Island area? Look no further – you’ve found the highest-quality managed services company around.
Our company aims to protect the small- to mid-sized- to enterprise level business community from anything that could negatively impact your profitability and bottom line with our full array of services – network security, malicious hackers, disaster recovery, and data loss are problems of the past when you choose to work with the best IT Support company in Long Island.
From preventing tech support scams to optimizing your workplace IT environment, we ensure employers and their teams can work safely and efficiently. Keep your company safe from avoidable security risks and don’t leave your IT support needs to an in-house person or anyone else. Contact us today to receive excellent service delivery for your IT service issues.
Gain reliable IT functionality with professional business IT support at WheelHouse IT.
WheelHouse IT is the official full-service IT support provider for companies that require comprehensive and co-managed IT services on Long Island.
We protect your company’s bottom line while providing you with an incomparable user experience guaranteed to boost the efficiency and productivity of your business. Whether you’re trying to get your employees to work remotely, expand your computer networking capabilities, or back up your data to one of our secure off-site cloud servers, we have you covered with powerful tools and infrastructure support.
We also offer comprehensive security management, including 24/7/365 customer service and assistance with any IT support or technology-related issues you may encounter. Whether it’s proactive monitoring of your network, telecommunications services like VoIP, usage monitoring, device repair services, or even field service management for on-site technical support, our dedicated team of experienced IT professionals will work with you to ensure that problems are identified and network solutions are presented. Our services are designed with effective workflows, intelligent automation, AI-driven monitoring, robust documentation, and leading ITSM (IT Service Management) practices, while adhering to strong privacy and security policy standards. By fortifying your IT infrastructure and addressing potential vulnerabilities, we help you stay resilient.
WheelHouse IT is the official full-service IT support provider for companies that need full-stack and co-managed IT services in Long Island.
We protect your company’s bottom line while providing you with an incomparable user experience guaranteed to boost the efficiency and productivity of your business. Whether you’re trying to get your employees to work remotely, expand your networking capabilities, or back up your data to one of our secure off-site cloud servers, we have you covered.
We also offer complete security management, including 24/7/365 customer service and assistance with any IT support or technology issues you may have. Whether it be proactive monitoring of your network, usage monitoring, a device repair service, or any other network issues, our dedicated team of experienced professionals in IT will work with you to make sure that issues are identified and network solutions are presented, without you having to worry about any awkward times of network downtime.
52 sec.
Avg. call wait
29.6 min.
Avg. ticket time
50+
IT professionals
>95%
Satisfaction rating
With 20 years of experience serving hundreds of businesses, we at WheelHouse IT take the time to get to know you, your organization, your business model, and your business goals, as well as your specific needs, to develop tailored IT solutions that meet your needs. Whether it’s networking, hosting, or email, on-site or remote, we’ll provide you with what you need to scale up, step out, or simply maintain your usual excellence.
Create a roadmap to ensure your IT services grow in tandem with your company, backed by proven certifications and vendor partnerships such as CompTIA.
Your own private and secure cloud servers for off-site backup storage and cloud networking solutions.
Highly customizable, cost-effective hosting, easily accessible from the cloud, and integrated with telecommunications services.
Our data centers will keep your client data and IT systems for your business secure and safe, with over 99.99% uptime, top-of-the-line security, backup solutions, and monitoring for potential data center security issues.
We’ll evaluate your current setup and assess your needs to ensure your company networks are always up and running, while reducing downtime and lost profitability.
In the event of any unforeseen circumstances, our disaster recovery services can help you recover any lost data, reducing downtime and keeping your business up and running.
You’ll have peace of mind knowing that we care about your business just as much as you do. Help tickets and security audits are handled promptly and professionally, and our IT support isn’t limited to 9-5, so you never have to worry about your business losing revenue. No matter the issue, we’re here to provide expert support through our help desk and service desk, featuring automation tools for faster resolution, guided by strong leadership and a culture of excellence.
Some of the reasons businesses should leverage managed IT services include:
As your business grows, so will your IT needs. You’ll need industry-specific solutions (or custom solutions) for your business.
Your IT team may be able to handle some of this increased workload, such as providing business software, software updates, hardware solutions, and other industry-specific IT solutions. However, they will most likely find themselves overwhelmed and unable to scale according to your flexible business technology solutions. In turn, this will require you to assign additional responsibilities to employees who aren’t on the IT team, which can divert attention from core business objectives.
One of the benefits of Managed Services is that it not only frees up your employees to focus on the jobs they were hired to do, but it also enables you to fill in gaps as needed. A truly qualified managed services partner, offering business solutions, will provide a flexible service model that allows you to determine what level of service you require, whether that means just keeping the lights on or outsourcing your company’s entire IT department.
With Managed Service Providers (MSPs), you can free your internal IT staff from mundane tasks like fixing broken equipment, backup solutions, monitoring cloud services, enterprise-level IT services, internet service, maintenance services, malware protection services, cybersecurity solutions, and other Gen IT solutions. This frees them up to concentrate on projects that can make your business more successful.
By delegating responsibilities such as IT Asset Management (ITAM), routine system audits, and compliance checks, your employees can focus on projects that drive revenue growth. An internal IT staff should concentrate on higher-value tasks, such as application development and endpoint devices, rather than dealing with network glitches or employees who can’t load an application.
Some cybersecurity platforms can integrate security features, address internal security challenges, and gather and store exponentially large amounts of data — using cloud technology solutions — each day to benefit your business. That data is critical, and the platforms must maintain it in a secure and compliant manner while adhering to cybersecurity and industry regulations.
With consolidated resources, your MSP can perform event monitoring and collaborate with your legal team to identify relevant regulations, taking precautions to ensure your systems comply with them. By including risk management frameworks and audit processes, we strengthen your security posture and ensure compliance. Your MSP will also focus on security and daily IT issues, enhancing operations with intelligent automation and proactive policy alignment.
You can relax knowing that your MSP provides 24/7 flexibility, on-call options, and weekend support.
When looking for the ideal MSP, consider a service provider that offers 24/7 support and spans multiple time zones, ensuring that help is always just a phone call away.
Another benefit of managed services is that, rather than waiting for something to go wrong, MSPs take a proactive approach to maintenance. By applying AI-powered monitoring, they prevent vulnerabilities from escalating into costly issues.
MSPs utilize remote monitoring and management to identify, diagnose, and troubleshoot potential issues before they escalate into problems. Given the fact that network downtime can cost businesses as much as $5,600 per minute — that’s well over $300k per hour — it’s easy to see how outsourcing to an MSP pays for itself, delivering measurable ROI (Return on Investment).
With lower labor costs and the elimination of hiring and training expenses for new IT staff, managed services offer a clear cost benefit. Most MSPs provide a mix of in-house and outsourced resources, which reduces the average effective rate and widens your resource base.
As a result, you won’t ever have to worry about out-of-the-blue fees from the service provider. By implementing this, your company will be able to switch from a capital expenditure model to an operating expense model. Ensure that you seek out an MSP with a strong strategic relationship with your solutions or cloud provider, allowing you to save even more money and maximize ROI.
As your technology needs evolve, you’ll need to scale your system either up or down to accommodate them. Fortunately, systems like Dynamics 365 are highly scalable by design, but you may still require additional assistance. MSPs can respond to changes in demand in real-time, so you never have to worry about system downtime.
Be sure to look for an MSP that not only has hundreds of consultants available (and can bring on more as needed), but also offers advanced services such as proactive monitoring, upgraded service release management, reporting, and more to maximize the value and scalability of your partnership.
With different trends and customer bases, your industry will require a knowledge of specific requirements in your IT support. Technology isn’t the only thing that is changing rapidly, so make sure you find an MSP that understands your vision on top of keeping up with tech innovations.
Even if an IT provider has a limited background in your industry, if they have a go-getter attitude, you may find their services are worth investing in. You may have some unique technical challenges for them to wrestle with, and if they appear willing, inquisitive, and enthusiastic about learning new solutions, they may just be the right fit.
A dependable partner will give 110 percent every single time. At WheelHouse IT, for example, we always seek to exceed our clients’ expectations. Since there’s no way to predict when a tech emergency may strike, we also believe in around-the-clock, year-round service with buzzer-beating response times. Ask your prospective MSP about their remote monitoring and how often they will be available to assist you in times of need.
WheelHouse IT is a Managed IT Services provider for small and medium businesses in Fort Lauderdale, FL. At WheelHouse IT, we specialize in delivering exceptional managed IT services tailored to meet your business’s IT needs, enabling you to focus on your core business.
We provide our clients with enterprise-level IT services in Fort Lauderdale at affordable prices, catering to small businesses. With time and experience, we have developed best practices and workflow procedures to keep your focus on your business, not on technology.
We provide complete end-to-end IT solutions to our clients. From managed IT Services and co-managed IT services, to managed cloud services, to managed cyber security services, we do it all!
Our team of experts is available 24/7 to assist you with your business needs, whether you require help with an issue or would like guidance on how to best protect your company through data management, IT security, infrastructure upgrades, or tech support.
An IT support company in Long Island, or a managed services provider, offers a service that assists another business by resolving problems with their technological infrastructure, including computers and networks. This assistance also includes monitoring any issues and offering proactive tech support, help desk support, and service desk solutions. Contact us for more information or join our community forum to exchange insights.
For just a small monthly fee – a fraction of what other IT support or IT service providers might charge – you can access the best support services and service package in Long Island. Don’t wait – contact us today. You’ve managed your business all day. Leave the tech services and solutions to us, and let our experienced customer service and technical support team show you the difference. Subscribe now to stay informed about the latest in automation, intelligence, IT infrastructure, risk management, and IT innovation that drives accurate return on investment.
We seamlessly blend the warmth of hospitality with cutting-edge IT services. Our commitment to serving you is reflected in our real-time customer feedback.
Send us an email at [email protected]
"*" indicates required fields
Watch the video below and find out why you should fill out this form and start a conversation today.
"*" indicates required fields
