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What is Hybrid IT?

Our Hybrid IT program is a Co-Managed IT solution that provides specialized WheelHouse IT support for your company’s IT team. 

We provide you with a dedicated team for additional support to your internal IT team, allowing them to focus on strategic initiatives while benefiting from the supplementary assistance and improved work-life balance. 

With Hybrid IT, our team helps your team be the heroes. We’re working tirelessly in the background to ensure that it’s “all systems go” so that you can focus on the day-to-day things that matter. 

We know your IT staff are great at their jobs, but we also know that they can only do so much. With our Hybrid IT solution, they can take a vacation and leave the laptop at home without worry, knowing that WheelHouse IT has them covered. 

Reach out to us today and a technical advisor will reach out within the next 10 mins.

Call (877) 771-2384 ext. 2 to speak with a representative

Send us an email at [email protected]

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Streamline IT Support Requests

IT Service Management (ITSM) uses Helpdesk software, which aids IT managers in efficiently managing and tracking support requests.  

These tools facilitate easy changes and automate tasks, allowing IT staff to focus on more crucial work.  

With a centralized platform, IT managers can swiftly resolve issues and gain a comprehensive view of operations, making operations more efficient and effective. 

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Providing Remote Support and Remote Desktop Tools

Remote support and desktop tools enable IT teams to work remotely, easily accessing and troubleshooting user devices.  

They offer added security measures like remote device locking or wiping in case of loss or theft.  

Businesses use these tools to ensure fast and reliable employee support, promoting smooth operations. 

Maximizing Network Efficiency with Monitoring Tools

Network monitoring tools are crucial in keeping networks in check by swiftly identifying and addressing performance issues.  

These tools provide IT professionals with a comprehensive overview of network operations and come equipped with automated management capabilities.  

By leveraging them, IT teams can ensure smooth network operations and prompt issue resolution, enhancing business efficiency. 

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Protecting Your Infrastructure

Robust security tools like firewalls, antivirus software, intrusion detection systems, and vulnerability scanners are essential for safeguarding IT infrastructure against various threats.  

These tools provide the first line of defense by monitoring, detecting, and removing malicious activities and vulnerabilities.  

By leveraging them, IT teams can protect assets and data, ensuring business continuity and minimizing potential risks. 

Backup and Disaster Recovery

Backup and disaster recovery tools are crucial for safeguarding valuable data and ensuring uninterrupted business operations.  

These tools provide reliable backup solutions and disaster recovery plans to minimize data loss and downtime.  

Investing in them helps mitigate risks and protects businesses from potential disasters, ensuring continuity and resilience. 

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Securing Devices with Patch Management Solutions

Patch management solutions automate managing and deploying updates across network devices, ensuring they remain secure and up to date.  

These solutions streamline patch management tasks and reduce manual effort by offering granular control.  

By utilizing them, IT departments can protect devices from vulnerabilities and cyber threats, ensuring optimal performance and security. 

Configuration Management and Automation

Robust security tools like firewalls, antivirus software, intrusion detection systems, and vulnerability scanners are essential for safeguarding IT infrastructure against various threats.  

These tools provide the first line of defense by monitoring, detecting, and removing malicious activities and vulnerabilities.  

By leveraging them, IT teams can protect assets and data, ensuring business continuity and minimizing potential risks

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Managing Hardware and Software Assets

Inventory management tools automate the tracking of hardware and software assets across the network, providing IT teams with a complete overview.  

These tools optimize asset usage and facilitate quick identification of devices needing maintenance or updates.  

By streamlining asset management, IT teams can ensure assets are properly utilized and managed with minimal manual effort. 

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Documentation and Knowledge Management

Centralized documentation and knowledge management tools help IT teams maintain consistency, increase efficiency, and reduce errors.  

These tools offer easy access to documentation, promoting collaboration and information sharing.  

By utilizing them, IT teams can boost productivity and performance through seamless knowledge management

Project Management Software

Project management software provides a centralized platform for IT teams to plan, track, and execute projects efficiently.  

These tools facilitate collaboration, task assignment, and progress tracking, enabling effective project management.  

By leveraging project management software, IT departments can enhance project delivery, productivity, and outcomes. 

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What You Can Expect From Us

52 sec.

Avg. call wait

29.6 min.

Avg. ticket time

50+

IT professionals

>95%

Satisfaction rating

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Let's start a conversation

15 minutes is all it takes to kickstart your new IT journey.
Call, chat, email, or fill out the form to be connected with a technical advisor.

(954) 474-2204 ext. 2
(516) 536-5006 ext. 2

Send us an email at [email protected]

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Let's Start a Conversation

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