The AWS Outage of October 2025: Essential Lessons for Business Resilience
On October 20, 2025, Amazon Web Services experienced a fifteen-hour outage that affected over one thousand companies, generated six and a half million user reports worldwide, and cost the global economy more than one billion dollars. Medical practices couldn’t access patient records. Law firms lost access to documents needed for time-sensitive court filings. Financial services […]
The $403 Million Lesson: How M&S’s Ransomware Attack Reveals the Critical Flaw in Modern Cybersecurity
You’ve probably invested thousands, maybe millions, in cybersecurity infrastructure—firewalls, encryption, monitoring systems. Yet despite all that technology, a single employee’s click just cost M&S $403 million in a devastating ransomware attack. This isn’t about outdated software or weak passwords. It’s about the one vulnerability your security budget can’t solve: human nature. The most sophisticated hackers […]
Why Your Business Should Choose Microsoft Teams: Reliability When It Matters Most
In today’s digital workplace, reliable communication tools aren’t just convenient—they’re essential for business continuity. Today’s widespread Zoom outage, which left thousands of users unable to connect to meetings, join calls, or even access the platform, highlights the critical importance of choosing a robust collaboration solution backed by enterprise-grade infrastructure. The Cost of Communication Downtime On […]
WheelHouse IT Secures SOC 2® Type 1 Certification—Joining the Elite Few MSPs That Put Their Security Controls to the Test
FOR IMMEDIATE RELEASE Fort Lauderdale, FL — February 27, 2025 — WheelHouse IT has successfully completed its System and Organization Controls (SOC 2) Type 1 examination, validating that the design of its security and availability controls meets the American Institute of Certified Public Accountants (AICPA) Trust Services Criteria as of February 27, 2025. The independent […]
New capabilities on Microsoft Teams phones – June 2020
New features & capabilities on Microsoft Teams phones including the People app & raise hands feature to improve parity with your Teams desktop experience.