And how to tell if your provider is putting you at risk.
In today’s threat landscape, working with a Managed Service Provider (MSP) is not just a convenience—it’s a liability if they’re not doing security right.
Cyberattacks are no longer reserved for big-name enterprises. Small and midsized businesses are now prime targets, especially those in regulated industries like healthcare, legal, and financial services. And here’s the uncomfortable truth: your MSP might be your biggest vulnerability.
The Silent Risk of “Status Quo” IT Providers
Many MSPs provide reactive support, handle tickets, and maybe toss in antivirus and backups. But few are investing in real security infrastructure. Even fewer have had their systems and processes independently audited.
If your MSP hasn’t made a clear, strategic investment in security, you’re left hoping they’re doing the right things—without visibility, accountability, or validation.
We Chose a Different Path
At WheelHouse IT, we recently achieved SOC 1 Type 1 Certification—a rigorous, third-party audit of our internal controls and security practices. Most MSPs won’t even attempt it. We pursued it because we believe our clients deserve more than basic protection.
This certification validates that:
- We meet enterprise-grade compliance standards
- Our internal processes are audited and repeatable
- We hold ourselves to the same standard we advise for you
We built a Trust Center to give our clients—and prospects—full transparency into our posture.
So… How Do You Know If Your MSP Is Secure?
Here’s a quick checklist to evaluate the security posture of your current IT provider:
✅ MSP Security Checklist
❏ Have they completed a third-party security audit (like SOC 1 or SOC 2)?
❏ Do they maintain formal, documented internal security controls?
❏ Is security proactively built into your service, or just sold as an add-on?
❏ Do they monitor and respond to threats 24/7 (with a real NOC, not outsourced)?
❏ Have they helped you with compliance requirements (HIPAA, SEC, etc.)?
❏ Can they produce evidence of regular vulnerability scans and patching?
❏ Are you confident in their backup, disaster recovery, and incident response plans?
❏ Do you receive clear, executive-level reporting on your security posture?
If you can’t check off most of these, your MSP may be increasing your risk—without you even knowing it.
Let’s Talk Security, Not Just Support
Your MSP should be your strongest defense, not your weakest link.
Want to see how your provider stacks up? We’re offering a complimentary Security & Compliance Review to assess your current posture and share what a certified partner can deliver.
Visit our Trust Center to learn more—or book a conversation with us.
Your SOC 1 Type 1 Certified MSP Partner
