fbpx Skip to content
IT Support Help Desk

Gain reliable IT functionality with professional business IT support at WheelHouse IT.

Managed Services Long Island

Are you tired of dealing with the headaches and stress that come from the complexity of network design and managing your own IT?

We know how important it is to have a stable network, so we’re here to help. Our IT management services will give you back time while keeping your business running smoothly. You won’t have to worry about downtime or security threats ever again!

With Wheel House IT on board, you can focus on what matters most – growing your business and your commitment to exceptional services for your clients. Let us use our advanced tools and expertise to handle all the technical details for you so that nothing gets in the way of success. You deserve the peace of mind when it comes to technology!

52 sec.

Avg. call wait

29.6 min.

Avg. ticket time

50+

IT professionals

>95%

Satisfaction rating

What Are Managed IT Services?

When a company chooses to use managed IT services, they are choosing to outsource the management and maintenance of its IT infrastructure and network security to a third-party company. Managed IT helps to take the pressure off of business owners by providing technical support, as well as innovative solutions to cybersecurity, network monitoring, hardware upgrades, software updates, and data storage.

Managed IT Service Providers, or MSPs, are service companies that allow businesses to delegate their burden of managing technical aspects such as servers, networks, cloud computing infrastructure, and other hardware. This allows them the freedom from handling cumbersome tasks like maintaining a large number of computers that are running outdated software programs. Managed service providers (MSPs) have experts in all areas including programming languages or security measures who can handle these without any difficulties for your business.

Managed IT Services provide companies with more time, so they don’t constantly need to worry about changes in technology or infrastructure management. If MSPs take on maintenance responsibilities, this leaves management free to focus solely on company operations rather than fixing tech issues.

Why Do Businesses Need MSPs?

Whereas most businesses have someone coming in and fixing the problem if it is indeed broken, an effective MSP takes a proactive IT approach and helps businesses prevent and prepare for problems BEFORE they happen. In addition, the right MSP:

  • Reduces downtime and improves recovery speed, resulting in stronger brand reputation and increased customer satisfaction
  • Saves business money on IT costs frees up IT resources
  • and finally, Improves a business’s security

How Businesses Benefit From Managed IT

Managed IT services can help businesses experience fewer instances of unexpected downtime, improve overall cybersecurity, increase staff productivity, and the ability to better focus on customer service and company growth.

Additionally, businesses can trust that an experienced provider will offer remote technical support to help solve any persisting issue. For those recurring IT problems that seemingly won’t go away, managed services providers can dispatch a technician to your location for on-site support.

A managed services provider can help save businesses money by helping them avoid the need to hire in-house IT staff or minimize the workload of existing service delivery team members.

Typically, these services are billed as a flat-rate monthly fee or based on the number of computers or users your business has. Because of this, your monthly IT bill is predictable, which means budgeting is easier and you can plan to use your funds for other projects.

flexible features 1

How Much Should a Business Expect to Pay for Managed IT Services?

Just as each business’s IT needs are unique, so are the pricing models for every MSP. Ultimately it is up to the business to decide which pricing model makes the most sense for the relevant services they require, but the following models are the most common among most MSP’s:

  • Monitoring Only – This model covers network monitoring, alert services, and essential care; predictable services
  • Per Device – A flat fee would be charged for each type of device supported, per month
  • Per-User – Same as Per Device, except the flat fee would be charged per user, per month. Also, this model would cover all the end user’s devices
  • Tiered – This model offers different tiers of bundled packages of services. With this option, the pricing increases from tier to tier as more comprehensive services are provided
  • “All You Can Eat” – One flat fee covers on-site and remote support. On this model, the business can budget the IT support costs and avoid billing fluctuations
  • A La Carte – This model’s pricing is based on distinct services that focus on the business’s specific needs, offering greater flexibility

How to Find The Right MSP For You

When looking for a managed IT services provider, it’s important to keep in mind that they need experience and knowledge. The more of both these things they have under their belts- the better! 

A good MSP will also know exactly what industry you’re working with, so make sure there are service experts specifically tasked with providing proactive solutions tailored just for businesses like yours – which could save time on implementation or troubleshooting when something goes wrong.

Working with an MSP will likely be a long-term partnership, so you should seek out one that is transparent and trustworthy. Find service tiers they offer as well as how much per month it costs for each tier to ensure your budget can handle any growth needs in the future. 

The best-managed services providers are responsive whenever needed by small businesses like yours; this way there’s no need to spend time waiting around at 8 am when everything crashes!

How Can WheelHouse IT Help Businesses With Their IT

Building customer confidence since the early 2000s, we at Wheel House IT are the preferred choice in network maintenance and reliable & comprehensive IT management solutions for mid-sized and small businesses across multiple verticals, including network upgrades and installations. Certified as a HIPAA and Microsoft Cloud Partner, we also offer cloud systems solutions to help you keep your data secure. In essence, we help turn your IT into a cost-saving and revenue-generating opportunity by keeping the network up, storing data securely to avoid any vulnerabilities or downtime, and providing an easy-to-use ticketing system for resolving complex issues in no time at all!

As we know, every business’s IT needs are unique. No matter the complexity, we will customize a plan for your business, which takes into account every single aspect of the operation. We work with you and your team to understand your business requirements and what all needs there may be to create one cohesive solution that is tailored specifically for you, based on our comprehensive cloud computing approach. The integration process should not disrupt any aspects of your daily operations, because we have extremely qualified professionals who take care of it right away so everything runs smoothly, ensuring client success. 

So regardless of whether you’re a small to mid- or enterprise-level business, whether you’re a networking company, or whether you have a few or hundreds of employees, we are positioned to take a proactive approach and provide the best possible solutions for your IT utilizing our bottomless well of advanced cybersecurity tools, as well as our technical knowledge and expertise, and ensure complete satisfaction.

With Managed IT Services by Wheel House IT, you get:

  • Tailor-Made IT Support Services deployed by IT professionals
  • Managed Live Help Desk
  • Server, Workstation, and Network Infrastructure Management
  • Disaster Recovery as a Service
  • Managed Detection and Response
  • Microsoft 365 Business Premium
  • Managed Network Auditing for Compliance
  • Managed End User Training
  • Firewall as a Service
microsoft 365 business security

Our Network Solutions

Wheel House IT offers a full range of managed IT services, ranging from data migration and storage to comprehensive security solutions, to cloud infrastructure and backup solutions, to IT consulting services, to cybersecurity and infrastructure upgrades, and to IT networking solutions. We provide our clients with 24/7 support when needed, around-the-clock network monitoring, and base our billing on the number of users or devices each company has.

When you choose to use us as your managed services provider, you’re choosing to use a competitively priced company with the best technicians in the Long Island area.

We work to resolve all of your IT problems, minimize downtime, and provide you with outstanding services to you and your customers, no matter what type of business or industry you are in.

If you are interested in Managed IT in Long Island, NY, or in the tri-state area, and would like to find out how we can tailor our services to fit your needs, contact us for a consultation.

We take pride in your satisfaction

At WheelHouse IT, we are dedicated to our clients and proudly strive to meet and exceed performance expectations.

Fort Lauderdale
Greaterfort Lauderdale Chamber of Commerce
gflalliance logo 2c blueorange coated
Fort Lauderdale

Contact Our Fort Lauderdale Headquarters

WheelHouse IT rated 4.7 / 5 based on 77 reviews. | Read our reviews

Ready for results?

Let's start a conversation today

Call, email, or send us a message to be connected with a technical advisor.

Call (877) 771-2384 ext. 2 to speak with a representative

Send us an email at [email protected]

wheel house it logo

Let's Start a Conversation

Fill out the form below and a member of our team will contact you within 10 minutes. (Mon-Fri 8am-6pm EST)