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Case Study Example 1 – Sarah Joe

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WheelHouse IT

Industry: MSP Services
Devices: 1
Company Overview
Ex: Comapny is an aviation aerospace MRO recently acquired by FTAI Aviation. This acquisition has expanded the company’s scope to include buying, trading, and leasing aircraft engines, particularly the CFM engine base, which encompasses the most operated engines globally. The company’s primary function is supporting engine repairs.
IT Management Before WheelHouse IT

Sought Technical Assistance

On/Off Boarding

Foundational IT

Support Needs

Pain Points Before Hiring WheelHouse IT
Breaking Point

Resolution

Importance of WheelHouse IT
Summary of Services Provided
Critical Attributes of WheelHouse IT

Line of Business Applications

Advice to Organizations Hesitant About MSPs

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